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Return of goods

Rules of returning the goods


1. The customer has the right to withdraw from the contract in writing without giving any reason within fourteen days from the date of the contract under the Act of May 30, 2014. (Journal of Laws of 2014, item 827 as amended). In the event of a written withdrawal from the contract, the customer is obliged to return the goods within fourteen days. A statement may
be submitted in writing or in the form of an electronic message sent to
2. In the above-mentioned case, the Customer is obliged to immediately return the purchased goods, no later than within 14 calendar days from the date on which he rescinded the contract. The purchased goods are returned to the following address: P.P.U.H MEBLOTEX S.C. Stanisław Górny 45A, 34-105 Wysoka.
3. You can download the return form here [formularz]

4. In the event of effective withdrawal from the contract, the contract is considered void and the buyer is released from all obligations. If the return is made within the indicated period, the Store guarantees the return of the entire amount paid for the goods and shipping costs by bank transfer to the customer’s account.
5. The Store is not obliged to reimburse the Customer for any additional costs incurred, including shipping costs higher than the cheapest shipping option offered by the Store.
6. The customer bears the direct costs of returning the goods, packaging and security so that the goods are not damaged during transport, the customer bears the costs of returning the goods (transport – shipment).
7. The returned goods may not have traces of use, may not be damaged or dirty, the return form and the original sales document (receipt or VAT invoice) issued in connection with the sale of the returned goods must be attached to the shipment.
8. The customer is responsible for the decrease in the value of the goods as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the goods.