Regulations of the Meblotex online store

The regulations of the online store define the way of functioning and the conditions of using it. The Regulations define the rights and obligations of the store’s customers, as well as the rights, obligations and responsibilities of the Administrator as the entity managing and running the Store. Each potential customer, upon registration, is obliged to read the content of the Regulations and may take further steps only after prior consent and acceptance of all its provisions. Each customer who makes a purchase without registering an account is required to read the Regulations and may make a purchase only after prior consent and acceptance of all its provisions. The owner of the Online Store is P.P.U.H. MEBLOTEX S.C. J.P. POCZTOWSCY with its registered office in Stanisław Górny 45 A, 34-105 Wysoka, NIP 5512154192, REGON 851701821.

• General provisions.
• Placing an order.
• Execution of the contract.
• Possibility of returning the goods.
• Complaints.
• Warranty.
• Personal data protection.
• Final Provisions.

I. General Provisions.

1. The provisions of these regulations (hereinafter referred to as the “Regulations”) apply to all concluded contracts for the sale and delivery of goods through the online store www.meble.meblotex.com.pl/sklep (hereinafter referred to as the “Store”), regardless of the means of communication used in a given case distance, used to contact or conclude contracts between consumers and businesses without the physical presence of the parties to the contract.
2. The Regulations are addressed to all registered and unregistered users of the Store (hereinafter referred to as “Customers”) and define the rules for registering and using the store account, placing orders in the store and the rules for concluding Sales Agreements.
3. A necessary condition to start using the Store and place orders is to read and accept these Regulations.
4. The customer may place an order without the need to permanently register his data in the Store’s database, provided that he reads and accepts the provisions of these Regulations.

II. Placing an order.

1. The store accepts orders placed on-line 24 hours a day, all days of the week throughout the year. Orders are accepted on the website Meble.meblotex.com.pl 2. In order to place an order, you must select products from the available Store offer, pattern and number of pieces by “adding” them to the basket.
3. All prices are given in PLN and include VAT. The price given for each product is binding from the moment the customer places the order (and its confirmation) and does not change even in the event of an increase in the prices of products in the Store.
4. Until the selection of the ordered products is confirmed by pressing the “Place an order” button, the Customer may make changes and modifications to the products in the order.
5. After selecting the products, before placing the order, the Customer is obliged to provide his contact details, delivery method and payment method.
6. Shipping costs may be added to the order, which are specified when placing the order.
7. Sending the order by the Customer (confirmation with the “Place an order” button) constitutes the Customer’s offer to conclude a sales contract, in accordance with the Regulations. In the case of unregistered customers, it is necessary to read the Regulations and accept them beforehand to place an order.
8. The store accepts the following payment methods: bank transfer and cash payment.
9. After placing the order, the Customer receives information about its acceptance by e-mail, which confirms the conclusion of the sales contract.
10. In the case of payment by bank transfer, the funds must be credited to the Store’s bank account within 14 days from the date of order confirmation, otherwise the order will be canceled. The customer will be informed about the cancellation of the order by e-mail.
11. The execution of the order begins on the next working day with the payment of the order being credited to the Store’s bank account.
12. The store reserves the right to refuse to process orders that raise doubts, i.e. which lack a telephone number or e-mail address. These data are necessary to confirm the order. The information contained in the form should be true, up-to-date and accurate. The store reserves the right to refuse the order if the data provided is of such a type that, judging the matter reasonably, it can be reasonably assumed that the data is false or was given as a joke, as well as if the data provided is so inaccurate, that they prevent the execution of the order, in particular prevent proper delivery of the parcel. Before refusing to implement, the Store will try to contact the Customer in order to determine the data in the scope enabling the order to be processed.
13. The store issues a receipt or a VAT invoice for each order. A receipt / VAT invoice is issued when all goods ordered by the customer are completed and ready for shipment.

III. Execution of the contract.

1. The goods are delivered in the manner chosen by the Customer and specified in the order. Free delivery is valid for one attempt to deliver the parcel to the address indicated by the Customer at a time convenient for the Customer. If the date of the first attempt to deliver the goods changes due to reasons attributable to the customer, i.e. failure to collect the parcel despite the notified, agreed and confirmed date, each subsequent attempt to deliver the product is payable in accordance with the product delivery costs, which are indicated to the Customer on the Online Store website in the information tab on delivery costs.
2. The shop is obliged to deliver the shipment to the buyer within a maximum of 30 days from the date of order confirmation. If the seller does not deliver the order to the customer within this period, regardless of the reasons for the non-delivery on time, the customer has the right to withdraw from the contract. Upon receipt of the notice of withdrawal from the customer, the Store has 14 days to return the amount paid by the customer (including the amount for delivery).
3. In the event of unavailability of some of the goods covered by the order, the Customer will be immediately informed about the status of the order and decide on the method of its implementation (partial implementation, extension of the waiting time, cancellation of the entire order).
4. In the event of circumstances preventing the implementation of the order, the Store reserves the right to suspend its implementation, and undertakes to immediately notify the customer about the situation.
5. If the Customer decides to cancel the order and has made the payment, the automatic refund of this amount together with the shipping costs will take place within 14 days after the Store receives an e-mail informing that the customer has canceled the order. However, in the event of a customer’s decision to partially complete the order, the previously paid amount will be credited towards the payment for the partially implemented order, and the remaining surplus will be automatically refunded within 14 days after the Store receives an e-mail informing about the partial fulfillment of the order.

IV. Possibility of returning the goods.

1. The customer has the right to withdraw from the contract in writing without giving any reason within fourteen days from the date of the contract under the Act of May 30, 2014. (Journal of Laws of 2014, item 827 as amended). In the event of a written withdrawal from the contract, the customer is obliged to return the goods within fourteen days. The declaration may be submitted in writing or in the form of an electronic message sent to the address Meble.meblotex.com.pl
2. In the above-mentioned case, the Customer is obliged to immediately return the purchased goods, no later than within 14 calendar days from the date on which he rescinded the contract. The purchased goods are returned to the following address: P.P.U.H MEBLOTEX S.C. Stanisław Górny 45A, 34-105 Wysoka.
3. You can download the return form here [formularz]
4. In the event of effective withdrawal from the contract, the contract is considered void and the buyer is released from all obligations. If the return is made within the indicated period, the Store guarantees the return of the entire amount paid for the goods and shipping costs by bank transfer to the customer’s account.
5. The Store is not obliged to reimburse the Customer for any additional costs incurred, including shipping costs higher than the cheapest shipping option offered by the Store.
6. The customer bears the direct costs of returning the goods, packaging and security so that the goods are not damaged during transport, the customer bears the costs of returning the goods
(transport – shipment).

7. The returned goods may not have traces of use, may not be damaged or dirty, the return form and the original sales document (receipt or VAT invoice) issued in connection with the sale of the returned goods must be attached to the shipment.
8. The customer is responsible for the decrease in the value of the goods as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the goods.

V. Complaints.

1. Any complaints related to the Goods or the implementation of the Sales Agreement may be submitted by the Customer to the Seller. Complaints may be submitted, for example, in writing to the Seller’s address or in electronic form and sent to the address [email protected]. In the complaint, the Customer should include a description of the problem, and if possible, attach photos.
2. The Seller shall promptly, but not later than within 14 days, consider complaints and provide the Customer with a reply.

VI. Warranty.

1. Each product comes with a 24-month warranty. The warranty conditions are specified in the warranty card attached to the product.

VII. Personal data protection.

1. In matters not covered by these regulations, the provisions of the Civil Code and the Act of March 2, 2000. O ochronie niektórych praw konsumentów praz odpowiedzialności za szkodę wyrządzoną przez produkt niebezpieczny (Dz. U. Z 2000 r. Nr 22 poz. 271).
2. Personal data is collected by the Store in accordance with the provisions of the Personal Data Protection Act of August 26, 2002. Providing personal and address data is tantamount to voluntary consent to the processing of data for marketing purposes only by the Store.

VIII. Final Provisions.

1. Polish law applies to the contract for the sale of products in the store. The contract is concluded in Polish.
2. In accordance with the Act of August 29, 1997 (Journal of Laws 1997, No. 133, item 833) on the protection of personal data, we would like to inform you that our clients’ personal data is stored in our company’s data file. Personal data is collected only for our needs and processed in order to implement the company’s statutory business activity, conduct promotional and advertising campaigns, in accordance with the data protection requirements specified in the provisions on the protection of personal data.
3. the administrator reserves the right to change the provisions of these regulations in particularly justified cases, including:
a) in order to adapt them to generally applicable law,

b) in order to eliminate any provisions that may violate the interests of customers,

c) in connection with the change or extension of the offer of services and goods provided by the Store,

d) in connection with the change in the business profile.

4. The changes referred to in paragraph 1. 4 do not bind customers who submitted an order before introducing changes to the following conditions, unless the changes result from mandatory provisions of law. The Customer will be notified of each change in the regulations to the e-mail address provided when placing the order.
5. In the event of changes to the Regulations, the Store will inform the Customers immediately by publishing a uniform text of the Regulations on the website www.meble.meblotex.com.pl and a notification sent to the e-mail address provided by the Customer. The customer (for registered customers) must accept the changes if he wants to continue using the Store’s services.
6. The Regulations come into force on the day they are announced on the Store’s website.
7. In matters not covered by the regulations, the provisions of the Civil Code and relevant acts of Polish law, as well as European Union law, in particular the GDPR (Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016. on the protection of personal data and on the free movement of such data, and repealing Directive 95/46 / EC). Of the Regulations, the remaining provisions remain in force and bind the parties.